Snikus Store
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Refund Policy

Last updated September 2026.

What this covers

Every digital product sold here (currently: the Verified Badge subscription) is covered by this policy. Creating a Snikus account and using the free platform at snikus.com is separate and always free.

Billing & payment processor

Payments are processed by Paddle.com, our Merchant of Record, who handles the charge, your receipt, and any approved refund. Your card/bank statement will show "Paddle.com" or "Paddle.net" — Nexilant is Snikus's own checkout brand, not a separate biller, so it never appears on a statement.

7-day refund window

Not happy with a purchase within 7 days of the charge? Submit a refund request from Manage subscription and we'll refund that charge in full, no questions asked. After 7 days, charges already billed are non-refundable, but you can cancel any time to stop future renewals.

How a refund request is handled

Submitting a request doesn't refund you instantly — it's reviewed by the Snikus team, typically within a few business days, and you'll get an email either way. Your Verified Badge stays active while a request is pending; it's only removed if/when the underlying subscription is actually canceled or refunded in Paddle.

Cancelling

Submit a cancel request any time from Manage subscription. Cancelling stops the next renewal — it does not retroactively refund a period already paid for, outside the 7-day window above. Your access stays active until the end of the period you've already paid for.

Questions

Reach out via Help & Support on the main Snikus site if anything here needs clarifying, or if a charge looks wrong.