Last updated September 20, 2026
Webset is a product built and operated by Nexilant. This Refund Policy applies to paid Webset plans.
If you're on a paid plan for the first time and it isn't right for you, contact support within 7 days of your first payment for a full refund — no questions asked.
Because plans renew automatically, we ask that you cancel before your next billing date if you don't want to continue — from My Account or by contacting support. Renewal charges aren't refunded once a new billing period has started, but you keep access for the rest of that period.
Upgrading takes effect immediately; downgrading takes effect at your next billing date so you don't lose access you've already paid for.
Contact support with the email your account is registered under, and we'll take it from there.